Archive

UPDATE (February 23, 11:30 a.m.):
The systems are running stably again
(provided no further hardware defects occur).

Due to hardware problems with the central storage system, occasional disruptions to central services occurred from late Sunday afternoon onwards.
The cause of the problem could b...

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Rainbow connection problems

The Rainbow telephony software is currently experiencing connection problems throughout Germany.
Technicians are working on the issue.

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Single account blockings

Due to security problems, single accounts had to be blocked.
If you are no longer able to log in to the central systems (e.g. intranet) with the access data known to you, please contact your IT managers.

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Note about the CAT tool:
At https://www.geteduroam.app you can find the tool for Android, iOS and Windows.
After starting the tool, select the "Hochschule der Medien", select the certificates that are not yet installed (in most cases this should be "eduroam Service Root CA") and log in with @hd...

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